Royal Capital Ltd; Junior Executive – Customer Service
Junior Executive – Customer Service
Royal Capital Ltd.
Job Description / Responsibility
- To handle customers in a professional manner & promptly responding to client’s queries efficiently & effectively.
- Assist customers by providing information and resolving their complaints and maintain good relation with customers.
- Answer customers’ questions, and provide information on procedures or policies.
- Receive payment requisition from the clients by verifying relevant documents.
- Provide portfolio statement & B.O opening related documents as per client requirements.
- Ensure customers standard requirements in terms of service delivery as required by the customer.
- Follow up valuable customers when necessary.
- Work cohesively with the Customer Service team for effective output.
- Any other task assigned by the management
MBA/ Masters in commerce from any reputed university
- Should have minimum computer literacy.
- Should be fluent in speaking (both Bengali and English).
- Should have brilliant communication skill over phone or live with customers in response to the inquiries about products and services and to handle and resolve complaints.
- Work cohesively with the Customer Service Team for effective output.
As per company policy
Bdjobs.com Online Job Posting
Apply with full confidence sending detailed resume with passport size photograph, contact phone number and or email address with two references to: The HOD – HR, Royal Capital Limited, Ittefaq Bhaban (3rd Floor), 1 R.K. Mission Road, Dhaka-1203 within 29 December 2016. Due to a large number of applications, only short listed candidates with minimum criteria as mentioned will be called for Interview. The company reserves the right to amend the decision regarding the recruitment or selection. The candidates not meeting the requirements as given above should not apply. Persuasion in any form will lead to disqualification.
Applicant must enclose his/her Photograph with CV.
Application Deadline : Dec 29, 2016
Royal Capital Ltd.
Address : Royal Capital Ltd. As Salam Tower 6th Floor, 57 Agrabad C/A, Chittagong
Web : www.rclbd.co